Mit allem Respekt war meine Erfahrung…

Mit allem Respekt war meine Erfahrung mit ihnen und ihrem Zahnarzt sehr schlecht. Am Anfang sagten sie mir, dass meine Behandlung weniger kosten würde, aber während der Behandlung verlangten sie zusätzliche Gebühren von mir. Die Behandlung selbst war gut, aber später forderten sie noch mehr Geld, was ich sehr enttäuschend und ärgerlich fand.

This is my second time posting a review…

This is my second time posting a review on Trustpilot. Previously, I shared a negative experience, but my review was removed. I am reposting to share my honest and personal experience. My experience with this company was not satisfactory. The service and treatment did not meet the expectations set during the initial consultation, and I felt that there was a lack of transparency regarding pricing. I respect that other customers may have had positive experiences. However, since my experience and the experience of some others I know was different, I kindly request that all reviews (both positive and negative) be carefully verified to ensure fairness and transparency for everyone. This review is based entirely on my personal experience.

Horror show at value dent istanbull

When i fist contacting them I was asked to send all photos of upper and lower teeth He advised I need 24 crowns 12 bottom and 12 upper I queried with as some of my teeth at the back were cracked He assured me this was all i needed at a cost of 2700 pounds Before I arrived they sent me an itinerary I i would be dentist 4 day 2 days rest in between On arrival first went in for an xray and then consultation I was told they couldn't do crowns as my teeth were already loose and crowns would make them worse Said my sinus bones had dropped and they would need to operate input fake bone and I could have my plasma injected to help with the healing They would open up my gums and put 6 implant in top sectioning 5 in lower section i would be switched up and sent home with temporary teeth and would to return 3 to 6 months Now at a total cost of nearly 8000 pounds I explained I did not want the done and that I came for crowns Then he started knocking money off which felt like pressure into getting it done Told them no so.then we had to pay for hotel and taxis They were suppose to send taxi which we had paid for to get to airport on departure date Taxi never turned up nor would they answer my calls If anyone was thinking of getting turkey teeth I would avoid value dent in istanbul Worse experience of my life Shown other dentists my xray and they told me I diddent need all that treatment

Highly unprofessional dental clinic

Highly unprofessional dental clinic! Avoid! I expressed interest last year in dental treatments and they kept chasing me from 4 different phone numbers a year later, despite me rejecting the offer already the first time. Any company exerting such high pressure sales tactics and repeated messaging can only speak for a business starving for clients - which isn't a good sign. If you're a great dentist with a great reputation you would have to chase clients like this. They would come to you naturally. In addition, from 4 different people chasing the last one was rather unprofessional and arrogant (phone number ending in 2922). In response to my message he just responded "I don't have time to read all of this" and proceeded to send me a chatGPT written advert for a kebab shop. I wasn't going to leave a review for this clinic until I received this dismissive response. It makes me believe that this clinic is overall unprofessional and should you not agree with them or have any concern or problem with the treatment, they "won't have time for that" and dismiss and ignore any issues you may have. Emotional men...

Ich möchte eindringlicher warnen und…

Ich möchte eindringlicher warnen und abraten sich in der Valuedent Klinik sich behandeln zu lassen. Sehr unprofessionell, keine Aufklärung. Mir wurde vorgetäuscht Implantate gesetzt zu haben und am Ende wurde eines einfach wieder eines gezogen obwohl es bezahlt wurde. Absolut unerfahrene und verlogene Mitarbeiter. Betrüger !!!!

They lie to clients and ask for extra fees

They lie to clients and ask for extra fees Updated on 30/01/2025 I will only provide a review for the work they have done, I don`t provide a review for unfinished work in this feedback. Before leaving this review I asked the clinic whether they want to put everything right and provide a refund and was refused. I have agreed for them to do 2 implants with 2 crowns, 2 extractions, 2 white fillings and Philips Zoom teeth whitening. I arrived in the middle of June 2024 where they have taken a scan and further advised that I need 2-3 more white fillings to the gaps between the teeth. I replied that I am not willing to do them I will advise with my dentist based in the UK and was told, I believe by the owner of the clinic (Dr.) that if so, why would I do anything at all with them. I clearly understood that they are trying to make me to agree for extra costs and did not want to leave since paid for the flight and the hotel already. I started to trade with them by clearly understanding that the gaps between the teeth must remain clear as we use the floss to clean it. We have agreed for 2 additional white fillings between the teeth for 50 Euro (where the initial agreement was for 100 Euro for 2 white fillings). Before doing the Philips zoom whitening, the dentist who also did my white fillings told me that at least 3 sessions by 20 minutes each is required. They did 2 sessions and told me, that my teeth look fine already, therefore, we have completed the work. I reminded that I was told that 3 sessions by 20 mins each are required but was now told its not necessary, we use great stuff. The promise given was that it will last from 6-12 months and on their web site it says that 3 sessions of 20 mins each are required (4 x 15 minute sessions mentioned on the UK web site). In a few months it started to fade away and in 4 months almost gone (however I look after my teeth well). After that the 2 teeth had been extracted and I was told that the implants can`t be installed and I will need to come back in 3 months. Why they did not tell me in advance that I may have to come back in 3 months after the extraction? I would have done this in the UK then and saved travel and hotel costs. In 1 week I noticed that the white filling to front tooth has come out and the fillings in-between the teeth have also come out (the ones I was asked to do at an extra cost which I knew were not even required). I have contacted the clinic (text messages are saved) and informed them about it and was promised that it will be re-done, however, was told that there is no guarantee on this work. I noted that I have done similar white fillings to a large number of front teeth in the UK (some 6-9 teeth, minor decay to front) and they already lasted for 3 years and still no sign of them coming out. When I come back to them in 3 months for the 2 implants, they were installed (can`t comment on this work as the crowns are still to be fitted on them). I was now told by a new dentist in their clinic that he can`t do any white fillings in-between the teeth as this is not required and will only harm me as the food will be collecting there and teeth will start to decay. He noted that he won`t be doing the front white filling too as he recommends me to replace the tooth with the crown or implant and the crown on it. I mentioned I will ask for a refund for white fillings then. I asked for a refund via WhatsApp the same person I have been dealing with throughout the time and was told that there can`t be a refund as it cost the clinic the same amount of money and they had no profit from that. Whether there was or was no profit for the clinic is not relevant, the business must put right everything at own cost. I have asked for 100 Euro refund for the front white filling and the fillings they did in-between the teeth which have come out in a week. I have come back to the UK and did the front white filling with NHS discount at no cost to me and its been more than a week already and I see no signs of it coming out. My UK dentist told me that he has used the better material for this front tooth. As on 30/1/2025 the white filling done by my UK dentist is fine. The above feedback is very genuine and I keep proof to all above mentioned by saved messages. As on 30/1/2025, after 3 months of waiting's, they have attempted to send me 100 Euro onto my account and asked to remove the bad feedback, however, the money were not received by me and in a week they tell me that the money have returned back to them! Then they sent 100 Euro through Western Union and asked me to attend the branch. I had to go to Western Union branch and was offered to collect £74 which is £10 less than a standard exchange rate, so they have own exchange rate. Even in a refund they did not do it right. I replied to them that if they compensate me for the first trip to Istanbul, 200 euro (flight cost) and 100 euro hotel stay (less what I have paid + had more expenses), then I will remove the feedback or provide a positive one.