Lost £750 deposit paid to now former Papatya employee

Paid employee £750 in March deposit for proposed work in May. Due to health issues, had to cancel May Visit. Asked employee for refund, but refused. Later found out from Papatya that the same employee was sacked from Papatya for fraudulent activity. Been told since then, Employee is being sought by Turksh police. Scant updates, and told police in Turkey take summer break. Contacted Papatya recently, both by email and telephone - no reply, in fact my call was declined. I have paperwork sent to me of correspondence between Papatya and employee and whatsapp messages between myself and Papatya. A number of other patients were also affected by this, and not replying to patients, in my own case and declining calls is very worrying from a dental clinics professional point of view

Wors dentest they full my i was stick…

Wors dentest they full my i was stick my implant i say 3 time stick perminet paste yes say do tor stick never clining implant they trick you like shit when they get money i go i fly come back 4 day past my implant try shaking they was use temory past i was tell hem when i out door they say yes perminet when you pay tham you thats et more cheaper beter dentes antalya

No Respect, No Customer Care, No Integrity, Doubtful Honesty

I have been trying to deal with Papatya Dental Hospital for several months concerning the experiences of two female members of my family. Papatya did not carry out the required work in their designated time frame. They would not engage in discussing concerns, tried to raise the price above that agreed and treated my family horribly. There are also issues over the competence of the work they did do. My position is that Papatya should refund monies paid for work which they did not complete, about £4500 UK sterling. I have been willing to negotiate with them, to listen to their point of view and understand what expenses they may have incurred which might affect that sum. I have been patient with them, given them plenty of time to respond, respecting that they have other things to deal with. Papatya, however, have absolutely no respect for this process. They have a total disregard for the effect their actions had on these two women, they refuse to consider their point of view and take no responsibility for their actions. They have offered no apology and will no doubt respond to this review with a version of events that falls far short of the truth. They agreed that they would send me detailed invoices so that we could discuss the finances and come to an agreement. After several weeks and having asked them some more times they contradicted every thing they had agreed with me and accused me of being underhand. After more weeks of discussion they eventually send an invoice, in which there is a serious discrepancy between their expenses - including their charges for doing the work - and the monies my family paid, being approximately £882 UK sterling. They have failed to respond to requests to account for this discrepancy or to provide any other invoice, so on face value it appears my family paid a lot more than the actual total cost of the dental work agreed. During my dealings with Papatya (apart from their interpreter, who I found to be a very pleasant man) I have found them to be difficult and contradictory. They show no respect or regard for anyone but themselves. I am not annoyed with them because I am not getting the result I hoped for, I am annoyed because they don’t have the courtesy to engage in a proper discussion. I can only recommend that you steer well clear of this company.