After struggling for years to get clear…

After struggling for years to get clear advice from dentists in the UK, I finally found the care I needed at Dental Harmony in Turkey. I have Cushing’s disease and previously had a pituitary tumour at the base of my brain. As a result of the disease, I experienced bone loss and loose teeth. Many dentists in the UK were reluctant to treat me or gave conflicting advice. Even though I have now been in remission for eight years, I was often told that implants or restorative work would fail. My loose, wobbly teeth made me very self-conscious, especially when eating, and it had a real impact on my confidence and daily life. After doing extensive research, I decided to contact Dental Harmony. I first sent them X-rays of my mouth and, after discussing my condition in detail with their team, I travelled to Turkey to meet Dr Gagasan Pirpir and Dr Mert Hamit Bikmaz. Following a thorough consultation, Dr Pirpir carried out my implants, along with bone grafting and gum grafts to restore my oral health — treatment I had previously been told in the UK would not work. I’m very happy to say they were wrong. Three months on, the treatment has been successful and my mouth is now healthy again. After my three-month healing stage following the implant surgery, I returned for the crown stage with Dr Mert Hamit Bikmaz. I can honestly say he is a true artist and perfectionist. During the trial stage, he replaced some crowns several times because he wasn’t completely satisfied with the fit and finish. Personally, I couldn’t see any issue, but he took the time to ensure everything was absolutely perfect. Each tooth was individually crafted, and at every stage he checked that I was comfortable and happy with both the look and feel. Nothing was ever too much trouble. Our coordinators, Yagmur and Merv, were fantastic during both visits and made everything so easy and stress-free. Oz, the manager of Dental Harmony, was always available whenever we had any questions or concerns. What I appreciated most was their honesty. My UK dentist had suggested crowning some of my natural teeth, but the team in Turkey explained that because of the movement in those teeth, crowns would likely fail. Instead, they recommended implants as a more stable long-term solution. They were very clear and honest about my options and clearly focused on my long-term oral health rather than offering a quick cosmetic fix. Dental Harmony might not be the cheapest clinic or advertise big promotional deals like some others, but that’s because they genuinely care about doing things properly. They prioritise making sure your mouth is healthy first before focusing on aesthetics. I honestly cannot recommend this team enough. UPDATED I initially wrote a positive review immediately after treatment while still swollen, tired, and under significant time pressure. I genuinely believed the final result reflected what had been agreed. My review was based on a trial fitting of the wrong teeth, and I was being reassured at the time that the results I was seeing were not final, and that further changes would be made. I was told not to worry, as the chosen Hollywood design would be achieved. I continued believing these reassurances and had no reason to doubt the team. However, after returning home and allowing time to recover, I was able to properly assess the outcome and obtain an independent professional opinion. I repeatedly raised concerns, both verbally and via WhatsApp, that the trial teeth did not match the agreed Hollywood-style design. I have this in writing. I was never given an opportunity to trial and approve a final Hollywood-style design before permanent cementation. I was under significant time pressure throughout treatment, including periods without teeth, and received my final tooth on the day of my flight home. Immediately after fitting, I was asked to leave the above review. At the time, the design seemed significantly different from the trial teeth, so I believed the changes had been made and did not overanalyse. Once swelling reduced, it became clear to me that the final result more closely resembles a natural design I had previously questioned, rather than the Hollywood-style design I had selected. An independent professional opinion has supported this view as a slightly modified natural design. I have since raised concerns that the final design did not match what was agreed. While a partial discount was offered, my proposal to adjust only the front teeth as a reasonable compromise was not accepted. There was delayed aftercare documentation. I had to prompt to be issued my implant certificate; I would have left without this if I had not raised the issue. There was also a concerning patient data issue: I received another patient’s clinical image labeled with my name.

I would advise not to use this dentist!!

I want to leave this review, just to save anyone else from going through the ignorance and lack of care I did.. Especially from the owner of the business, Hilal. You will receive the most welcoming messages and support until you actually have the treatment, then once they have your money they really do not care at all. I originally asked for a quote for 3 implants and full mouth teeth whitening (I didn't need the full set of crowns/veneers). I received the quote but then received another one for full mouth crowns - they try and push you to have more treatment than you actually need because they are desperate for money. I have been ignored and pushed to the side, they promised I would have teeth whitening with my work and when I actually got there, they tried to add an extra £300 on top of the original price. When I went back for my final check I told them I was getting pain in one of my teeth next to the implants. The first thing the doctor said was you need a root canal, I replied no you’re not doing that they got another doctor to look and he said it was fine! Hilal walked past me and I tried to greet her and she completely ignored meI felt so uncomfortable. Please, please do your research before getting something like this done abroad. I would highly recommend that you DON’T use this dentist. I feel that the aftercare is SO much more important and says a lot more about a company than having the actual work done initially.

Broken teeth not even 2 weeks after having the treatment

I travelled from the uk to dental harmony to get 8 composite veneers. Within 2 weeks of the treatment, 2 teeth have now broken. I contacted the dentist to see if there was any compensation available as I am now having to pay even more money to get this rectified. Dental harmony has been completely unhelpful and has only suggested to fly back out to turkey to have them fix the teeth. I have consulted with numerous dentists who have explained to me that this should not have happened, especially so soon after having the treatment done. When I explained this to dental harmony I was met with the same answer that I would have to fly over to them to get this fixed.